How to update the firmware on the IBDR Appliance

Firmware updates bring changes to the way IBDR (Infrascale Backup and Disaster Recovery) Appliances operate. They can add new features such as UI changes, bug fixes, performance improvements, stability improvements, security improvements, as well as various other enhancements.

It is highly recommended to use the latest available firmware update on your IBDR Appliance to ensure that it is running at its best capabilities. The firmware version available for a particular device depends on the model of the IBDR Appliance.

Note: EOL (end-of-life) models of the IBDR Appliance do not get the latest firmware updates. You can check if your device is supported on the following page:
Backup & Disaster Recovery appliances :: Infrascale Documentation Portal

If you are using an EOL model of the IBDR Appliance and would like to upgrade to a newer model, please contact your Account Manager.

Prerequisites: 

• You are logged in to the IBDR Appliance Management Console

Note: If you need assistance on how to log in please refer to the following articles:
How To Access a Primary Appliance via the Infrascale Dashboard
How To Access a Cloud Appliance via the Infrascale Dashboard
How To Access IBDR Appliance Management Console via LAN

Instructions:

1. In the Management Console of the IBDR Appliance, go to the "Settings" tab.
2. In the "Basic" group on the left, click on "Firmware Update".
   In case there are no available firmware updates for your IBDR Appliance, you will get the message "Appliance is up to date".
   
3. In case there is a firmware update available:
   • If you have the option "Automatically download updates to appliance" enabled, the firmware update will be ready to be installed. Click on the "Install" button to initiate the firmware update.
     
     
   • If you have the option "Automatically download updates to appliance" disabled, click on "Download" to download the update file to the IBDR Appliance.
     
     Once the download is complete, click on the "Install" button to initiate the firmware update.
     
4. When the IBDR Appliance is ready to finalize the installation of the update, click on the "Reboot" button. Upon reboot, the appliance firmware version update will be completed.