Introduction Firmware updates bring changes to the way IBDR (Infrascale Backup and Disaster Recovery) Appliances operate. They can add new features such as UI changes, bug fixes, performance improvements, stability improvements, security ...
Introduction When initially configuring a Microsoft 365 backup, you may receive the error "Error during Authentication Process with Microsoft". There are 3 possible causes for this error. The setting Application Impersonation is not configured in ...
Introduction There are some recovery scenarios that require the backup job to exist on the Primary IBDR Appliance, for example: Full System Image restore using DR Image backup job Full System VM Image restore using VMware or Hyper-V job File and ...
Introduction It may be necessary to delete backup jobs in case they are not required anymore or to free some extra space. For the best user experience, we recommend using a retention policy instead of manually deleting jobs. However, it may be ...
Introduction When you boot a VM on an IBDR Appliance you may get the following Blue Screen Of Death (BSOD): Stop code: SYSTEM SERVICE EXCEPTION What failed: dddriver64Dcsa.sys Resolution The root cause of this issue is that the Dell Diag Control ...