How to access an IBDR Appliance via the Infrascale Dashboard
Introduction
The Infrascale Dashboard can be used to connect to both primary and cloud IBDR appliances from any location without a VPN or other additional services in a secure way. In this article we will outline the steps on how to access a primary and cloud Appliance.
Prerequisites
- Appliance is successfully registered on the Infrascale Dashboard.
Appliance is online and can communicate with backend services.
Remote access is enabled on the primary Appliance.
Instructions
1) Log in to the Infrascale Dashboard.
The credentials to access the Infrascale Dashboard are NOT your local user credentials for the IBDR Appliance. If you do not have or have forgotten your Infrascale Dashboard credentials, please contact support.
2) Click on Disaster Recovery, then click on Site Summary. You will be redirected to the page with a list of all the appliances registered under your account.
3) Click on the blue gear icon to the right of the desired appliance and then click on Manage Primary if you would like to access the primary appliance, or Manage Cloud if you would like to access the cloud appliance.
The Appliance Management Console will open in a new browser tab.
Related Articles
How to remove an IBDR appliance from the Infrascale Dashboard
Introduction It may be necessary to delete an IBDR Appliance from the Infrascale Dashboard in the following scenarios: An appliance has been decommissioned. An appliance is going to be decommissioned shortly. An appliance is going to be used by a ...How to log in to the Infrascale Dashboard
Introduction In order to set up and manage Infrascale Cloud Backup (ICB), Infrascale Backup and Disaster Recovery (IBDR), and Infrascale Cloud Application Backup (ICAB), access to the Infrascale Dashboard is required. Links The Infrascale Dashboard ...How to recover a lost password for the Infrascale Dashboard
Introduction In the case that you have lost your Infrascale Dashboard password, please refer to this article for steps on how to update your password via the associated email. Prerequisites Access to the administrator email address where the password ...How to update your password while logged in to the Infrascale Dashboard
Introduction Passwords provide the first line of defense against unauthorized access to your computer and personal information. The stronger your password, the more protected your computer will be from hackers and malicious software. In this article, ...How to recover data backed up by ICB using the Infrascale Dashboard
Introduction In this article, we will provide steps for how to recover files that were backed up by ICB (Infrascale Cloud Backup) with the Online Backup and Recovery Manager software using the Infrascale Dashboard. The dashboard recovery is limited ...