How to configure a Salesforce admin account for use with Infrascale Cloud Application Backup

Introduction

A Salesforce admin account is required to back up all Salesforce user accounts, including other admin accounts. In this article, we provide instructions on how to configure your Salesforce admin account so your Salesforce environment can be properly backed up by Infrascale Cloud Application Backup (ICAB).

Prerequisites

Salesforce edition with API access.
Salesforce admin account.

Instructions

1) Sign into your Salesforce admin account.

2) Click Setup at the top of the page.

3) Go to Administration Setup › Manage Users, and then click Profiles.

4) Click Edit for the appropriate profile.

5) In the Administrative Permissions section, check if API Enabled, View All Data, and Modify All Data are selected.