Introduction In order to set up and manage Infrascale Cloud Backup (ICB), Infrascale Backup and Disaster Recovery (IBDR), and Infrascale Cloud Application Backup (ICAB), access to the Infrascale Dashboard is required. Links The Infrascale Dashboard ...
Introduction This article is a step-by-step guide on how to verify your Infrascale's Web API (Application Programming Interface) credentials. For this article, we will use a SoapUI software as an example, which can be downloaded here. API credentials ...
Introduction Passwords provide the first line of defense against unauthorized access to your computer and personal information. The stronger your password, the more protected your computer will be from hackers and malicious software. In this article, ...
Introduction In the case that you have lost your Infrascale Dashboard password, please refer to this article for steps on how to update your password via the associated email. Prerequisites Access to the administrator email address where the password ...
Introduction This error message means that the replication service on the IBDR Appliance is unable to connect to the replication service on another IBDR Appliance. There are multiple potential root causes for this issue. Root causes and steps to ...
Introduction In order to boot backup jobs as virtual machines in the Hybrid Cloud, it is necessary to start a DR (Disaster Recovery) Run from the Infrascale Dashboard. This action will initiate a boot and the initial setup of a DR Appliance in the ...
Introduction When attempting to power on a restored VM in Microsoft Hyper-V, you may encounter the error "Unable to start the Hyper-V virtual machine" during the last steps of the restore. This issue can arise due to various system, configuration, or ...
Introduction The error "Unable to create the Hyper-V virtual machine" typically occurs when attempting to create a new VM in Hyper-V during the final restore stages. This article provides a step-by-step guide to resolve this issue and successfully ...
Introduction Firmware updates bring changes to the way IBDR (Infrascale Backup and Disaster Recovery) Appliances operate. They can add new features such as UI changes, bug fixes, performance improvements, stability improvements, security ...