Introduction In order to set up and manage Infrascale Cloud Backup (ICB), Infrascale Backup and Disaster Recovery (IBDR), and Infrascale Cloud Application Backup (ICAB), access to the Infrascale Dashboard is required. Links The Infrascale Dashboard ...
Introduction This article is a step-by-step guide on how to verify your Infrascale's Web API (Application Programming Interface) credentials. For this article, we will use a SoapUI software as an example, which can be downloaded here. API credentials ...
Introduction Passwords provide the first line of defense against unauthorized access to your computer and personal information. The stronger your password, the more protected your computer will be from hackers and malicious software. In this article, ...
Introduction In the case that you have lost your Infrascale Dashboard password, please refer to this article for steps on how to update your password via the associated email. Prerequisites Access to the administrator email address where the password ...
Introduction This error message means that the replication service on the IBDR Appliance is unable to connect to the replication service on another IBDR Appliance. There are multiple potential root causes for this issue. Root causes and steps to ...
Introduction Firmware updates bring changes to the way IBDR (Infrascale Backup and Disaster Recovery) Appliances operate. They can add new features such as UI changes, bug fixes, performance improvements, stability improvements, security ...
Introduction In this article, we will provide steps for how to recover files that were backed up by ICB (Infrascale Cloud Backup) with the Online Backup and Recovery Manager software using the Infrascale Dashboard. The dashboard recovery is limited ...
Introduction There are some recovery scenarios that require the backup job to exist on the Primary IBDR Appliance, for example: Full System Image restore using DR Image backup job. Full System VM Image restore using VMware or Hyper-V job. File and ...
Introduction It may be necessary to delete backup jobs in case they are not required anymore or to free some extra space. For the best user experience, we recommend using a retention policy instead of manually deleting jobs. However, it may be ...