How to use the 32-bit and 64-bit versions of the IBDR backup agent on a single system

How to use the 32-bit and 64-bit versions of the IBDR backup agent on a single system

Introduction

This article is a step-by-step guide on how to configure clients and backup agents to use both 32 and 64 versions of the backup agent on a single system. 
This may be useful in the following scenarios:
  1. Agent-based file level backup of the exchange database (64-bit backup agent) and agent-based file level backup of the exchange mailbox (32-bit backup agent) are on the same machine.
In this article we will be editing the configuration of the 32-bit agent and client to use the port 9101, leaving the default port 9102 for the 64-bit agent and client.

Instructions

    1) Create two clients (without pairing) for the same machine you want to back up.

    You can find the steps to create the clients in the following article:
    How to create and pair a client on the IBDR Appliance

    Two clients for one machine

    2) Configure the client dedicated to the 32-bit backup agent

    2.1) In the IBDR Appliance Management Console, go to Clients › Edit.
    2.2) Select the client dedicated to the 32-bit backup agent.
    2.3) In the Client Networking group, set the port to "9101".
    2.4) Click Apply to save changes.
    2.5) Click Activate configuration so the changes take effect.

    Change client port

    This client will use the 32-bit version of the backup agent to pair with the appliance.

    3) Install and configure the 32-bit version of the backup agent on the client

    3.1) Install the 32-bit version of the backup agent on the target machine.
    3.2) Run the configuration utility for the backup agent.
    You can find the configuration utility (RVXConfig.exe) for the 32-bit version of the backup agent in C:\Program Files (x86)\RVX-Backup.

    3.3) On the     Appliance tab, select Manually Assign Appliance Information, enter the port 9101, and then click Apply.

    Change port in backup agent

    3.4) In the appliance Management Console:
    1. Go to Clients › Edit.
    2. Select the client where you installed the 32-bit backup agent.
    3. In the General group, click Push Client Settings.

      Push client settings

      It will take a few minutes for the backup agent and the appliance to connect.

      You can verify that the client is paired with the appliance using the 32-bit version of the backup agent by going to Clients › Summary on the appliance Management Console.

      Check pairing

    4) Install and configure the client dedicated to the 64-bit backup agent

    4.1) Install the 64-bit version of the backup agent on the target machine.
    4.2) In the appliance Management Console, go to the Clients › Edit.
    4.3) Select the client dedicated to the 64-bit backup agent.
    4.4) In the General group, click Push Client Settings.

    Push client settings

    It will take a few minutes for the backup agent and the appliance to connect.

    You can verify that the appliance is paired with both the 32-bit and 64-bit versions of the backup agent by going to Clients › Summary on the appliance Management Console.

    Check pairing