Introduction In this article, we will provide the steps on how to recover a Salesforce backup in ICAB (Infrascale Cloud Application Backup). Using ICAB, you can either export the data for download, or restore the data to your live environment. When ...
Introduction In this article, we will provide the steps on how to create and configure a backup task in order to back up Salesforce in ICAB (Infrascale Cloud Application Backup). ICAB can back up the following parts of the Salesforce environment: ...
Introduction A Salesforce admin account is required to back up all Salesforce user accounts, including other admin accounts. In this article, we provide instructions on how to configure your Salesforce admin account so your Salesforce environment can ...
Introduction This error message means that the replication service on the IBDR Appliance is unable to connect to the replication service on another IBDR Appliance. There are multiple potential root causes for this issue. Root causes and steps to ...
Introduction Firmware updates bring changes to the way IBDR (Infrascale Backup and Disaster Recovery) Appliances operate. They can add new features such as UI changes, bug fixes, performance improvements, stability improvements, security ...
Introduction In this article, we will provide steps for how to recover files that were backed up by ICB (Infrascale Cloud Backup) with the Online Backup and Recovery Manager software using the Infrascale Dashboard. The dashboard recovery is limited ...
Introduction There are some recovery scenarios that require the backup job to exist on the Primary IBDR Appliance, for example: Full System Image restore using DR Image backup job. Full System VM Image restore using VMware or Hyper-V job. File and ...
Introduction It may be necessary to delete backup jobs in case they are not required anymore or to free some extra space. For the best user experience, we recommend using a retention policy instead of manually deleting jobs. However, it may be ...