How to configure VPN access to the Infrascale Cloud

Introduction

In order to connect to machines booted on the Cloud Secondary IBDR Appliance, it is necessary to connect to the Infrascale VPC (Virtual Private Cloud) via VPN (Virtual Private Network) first.

This article is a step-by-step guide on how to configure and use a VPN to access the Infrascale VPC. This topic is covered using Shrew Soft VPN Client for Windows as an example. If you use another VPN client, or another operating system, the steps may be different.

How to configure your VPN

1) Contact Infrascale Support and request VPN access. 

Once support has processed the VPN request, you will receive an email with the following information: 

• VPC hostname and/or IP address
• PSK (Pre-shared key)
• VPN Credentials (username and password)

2) Download and Install your VPN Client Application. You can download Shrew Soft VPN Client by following this link.

The following steps are specifically for the Shrew Soft VPN Client. If you are using a different VPN client, these steps may be different. Most other VPN Access Managers will be able to access the Infrascale VPC.

3) Open the VPN client (VPN Access Manager) and click Add (or Edit › Add) to run a VPN Site Configuration.

4) On the General tab, in the Host Name or IP Address box, enter the host name you received in the email.

5) Open the Authentication tab and in the Authentication Method drop-down list, select Mutual PSK + XAuth.

6) Open the Credentials subtab. In the Pre-Shared Key box, enter the pre-shared key you received in the email.

7) Open the Phase 1 tab. In the Exchange Type drop-down list, select main. Click Save to apply changes.

After clicking on Save, the VPN configuration will be ready to use, and the configuration will be retained in the VPN Access Manager.

How to connect via VPN

In the case VPN connection was previously configured and saved in the VPN Access Manager, you should be able to use it without any additional changes.

1) Select the configuration, and then click Connect.

2) Enter the VPN credentials you received in the email from Infrascale Support.

3) Click Connect to establish the VPN connection. The VPN client will show tunnel enabled if the connection has been established successfully.

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